Mark Williams

Mark Williams is responsible for the strategic expansion of Atlas’ various product offerings driving submission volume along with profitable results. Other responsibilities include program development, brand and content management, and agency expansion and oversight. Williams has held several key roles within the organization. Most recently he served as Executive Vice President – WC Underwriting, prior to leading the Marketing team. He has 14 years of experice including underwriting, marketing, audit, loss control and claims handling within the workers’ compensation space. Prior to Atlas, Williams’ experience includes various roles within Preferred Employers Insurance, a subsidiary of W.R. Berkley.

Pamela Flowers

Jose Cruz

Steve Boyd

Mark Williams

Mark Williams is responsible for the strategic expansion of Atlas’ various product offerings driving submission volume along with profitable results. Other responsibilities include program development, brand and content management, and agency expansion and oversight. Williams has held several key roles within the organization. Most recently he served as Executive Vice President – WC Underwriting, prior to leading the Marketing team. He has 14 years of experice including underwriting, marketing, audit, loss control and claims handling within the workers’ compensation space. Prior to Atlas, Williams’ experience includes various roles within Preferred Employers Insurance, a subsidiary of W.R. Berkley.

Lindsey Burton CIC, CRM

Jacqueline Wilder

Jacqueline is responsible for technical claims oversight activities, qualitative improvement, claims auditing., litigation management and broker/policyholder service. Jacqueline’s expertise in large loss reserving, claim investigation and litigation management support her analysis and audit of claim files to ensure expeditious and economical resolutions.

Prior to joining Titan, Jacqueline was a Senior Claim Representative at AIG. As a dedicated adjuster on large accounts, Jacqueline handled complex claims for owner-controlled insurance policies (OCIPs), seasonal farm labor contractors, and addiction rehabilitation facilities. Jacqueline is a graduate of Virginia Commonwealth University with a Bachelor of Science in Statistics and Operations Research.

Natalie Cicconi

Natalie is responsible for supporting claims oversight activities including auditing for reserve accuracy and compliance with best practices and litigation management.

Natalie is a graduate of Cal State San Bernardino with a Bachelor of Arts in Psychology. She previously held the position of senior claims adjuster for approximately 10 years before joining Titan.

Leilani Isadore

Prior to joining Titan, I was a catastrophic nursing supervisor at Genex.  Prior to that, I worked in quality management for Aetna/CVS and served as a case manager for Coventry Workers’ Comp Services.  I graduated from UCLA with a Bachelor of Arts in English and from UCLA School of Nursing with a Master of Science in Nursing.